Contact Us
We're here to help you succeed with Sparc3D. Get expert support, ask questions, or explore partnership opportunities with our dedicated team.
Get In Touch
Email Support
Our primary support channel for all inquiries. We respond quickly and thoroughly to every message.
support@sparc3d.artFast Response Times
We pride ourselves on quick response times. Most emails are answered within 2-6 hours during business hours.
Community Support
Join our Discord community for real-time discussions, tips, and peer support.
Join Discord CommunitySupport Categories
Technical Support
Platform issues, 3D generation problems, API questions, integration help, and feature requests
Billing & Account
Subscription management, payment issues, account upgrades, invoice questions, and refund requests
General Inquiries
Partnership opportunities, media inquiries, business development, and general product questions
Quick Answers
How do I get started with Sparc3D?
Simply sign up for a free account, and you'll get free credits to start generating 3D models immediately.
What file formats do you support?
We support common image formats (JPG, PNG, WEBP) as input and export 3D models in OBJ, PLY, STL, and GLTF formats.
Do you offer enterprise solutions?
Yes! We provide custom enterprise solutions including API access, white-label options, and dedicated support.
Send Us a Message
Response Guarantee: We respond to every message within 24 hours. For technical issues, please include your account email and any error messages you're seeing for faster resolution.